Terms

Terms and Conditions 

Please make sure you're familiar with our terms and conditions before making a purchase from us. If you have any questions about our terms and conditions please do get in touch with us.


Payment
We process payments via bank transfer or via paypal. Payments via paypal will incur additional charges for the customer due to the fees that paypal charges us. It is up to the customer how they choose to pay.

We have also started to accept payments in Bitcoin for our services. When paying in Bitcoin please make payment into the following address: 1M3FASwLNLXsjdfS94qtwJBkrZM3gESh8o
That is the only payment address for iLux. Please only make payment to this address once you have emailed us and we have invoiced you. For Bitcoin payments the invoice system we use is www.blockonomics.co (we started accepting Bitcoin payments on 18th March 2017 due to an influx in customer requests for BTC payments).

Liquidating assets
Once our customers have finished with their mining hardware they often want to sell off their mining hardware. This can be a good way of increasing the return on investment for our customers. We can help with this. iLux is very well connected within the GPU mining space. This makes selling off your hardware much easier. Some of our customers choose to simply upgrade the cards after 1/2 years mining with them.

Lead time
Lead time for rig production varies with demand. We process orders on a first come first serve basis. General lead time is 2-4 weeks for smaller orders. For larger orders (50+) we will notify you of the lead time. Please note that the lead time can also be affected by the supply of cards on the market.

Hosting
The hosting fees are as follows:

  • 4 GPU rig: €45 per month per rig
  • 6 GPU rig: €55 per month per rig

Customers must sign a hosting contract before their equipment can be hosted. The hosting facility is located in Russian Federation.

Refunds
No returns are accepted after purchase unless we clearly do not deliver on what we have specified. If there are any problems with the order we must be notified within 28 days. After 28 days no refunds will be accepted. Please make sure you're aware of this before making payment. In extreme cases where we are not at fault and the customer requires a refund there will be a 25% re-stocking fee. 

Warranty

  • All GPU miners sold by iLux will include a 180 day warranty.
  • iLux will incur all standard labor costs during the warranty period.
  • Customers are responsible for any shipping and handling costs during this warranty period.
  • Any issue found to be caused by a customer will void our warranty and standard rates will apply.